Back Office Administrator - Deposits

About TBanque

TBanque was founded in 2007 with the vision of opening up the global markets so that everyone can trade and invest in a simple and transparent way. The TBanque platform enables people to invest in the assets they want, from stocks and commodities to cryptoassets. We are a global community of more than 16 million registered users who share their investment strategies; and anyone can follow the approaches of those who have been the most successful. Due to the simplicity of the platform users can easily buy, hold and sell assets, monitor their portfolio in real time, and transact whenever they want.

This position presents an opportunity to grow in the fintech industry and be an integral part of the TBanque team.

Does this sound like you…?

1. You love learning and working as part of a team
2. You are passionate and curious about financial trading and problem solving
3. You are passionate about operational excellence
4. You enjoy being part of group projects and forming incredible relationships
5. You love fixing problems and you have excellent attention to detail

What will you be doing?

• Processing and monitoring clients’ deposits
• Dealing with clients’ deposits issues
• Working in accordance with internal policies and procedures
• Improving operational processes
• Managing a good communication with other internal departments

• Experience in back office administration / handling money
• Experience in banking / understanding of money flows
• Good knowledge of Excel and other Microsoft Office / Google Suite tools
• Excellent English written and verbal communication skills
• Capacity to work under pressure and with strict deadlines 
• Strong sense of professionalism and accountability
• Detail-oriented and organised
• Comfortable with change in fast-paced environment
• Self-learner and highly motivated individual 
• Chinese written and verbal communication skills would be desirable, but not required
• Relevant academic degree – Advantage 
• Statistical analyses experience - Advantage

A typical day at TBanque Operations Team

1. Learn about our tech and how to resolve issues
2. Collaborate with internal and external teams
3. Work with hands with Business Leaders who are deeply passionate operational effectiveness, customer experience for our Australian clients and your development
4. Celebrate the wins with your teammates
5. Work in an incredible office with truly talented people - We only hire the best!

Office Perks

• Brand new funky office environment in CBD
• Free snacks and drinks
• Ping Pong and Nintendo Switch 
• Wellness room

Other Benefits

• Hybrid working model
• Full at home office set up
• Monthly events
• Additional wellness / recharge days

This role will be based in our Sydney office. Candidates must have full working rights in Australia.