How can I make my account more secure?
Your security and privacy are of the utmost importance. The TBanque platform has many measures in place to protect our community. We recommend you do the following:
- Activate Two Factor Authentication (2FA)
2FA adds an additional layer of security to access your account, by entering a verification code sent to your mobile phone via SMS or phone call. This security measure is required after your first deposit. In case you do not have the 2FA activated, we highly recommend you turn it on in your Account Settings.
- Activate Biometric authentication (Face/Touch ID)
Face/Touch ID is an optional access method for the TBanque mobile app that uses facial or fingerprint recognition to allow you to unlock the TBanque app. This replaces the username, password and / or 2FA code when logging in.
- Complete phone and email verification in your account
If you verify the email address and phone number linked to your TBanque account, it will be more protected, and less likely to be compromised.
- Create a strong password
A good password will have ten or more characters, including at least one uppercase character (A-Z), number (0-9) and/or symbol. The following symbols may be used in passwords: ! @ # $
