A payment via TBanque Money hasn't worked. What happened?

If you have enough money in your account and the recipient's details are correct, the bank transfer payment should have worked. 

If someone says they have sent you a payment but you have not received the money, please ask the sender to check the payment with their account provider.

Are you still unable to do or receive payments via TBanque Money? Click here to know how to contact TBanque Money customer service.