How do I freeze / unfreeze my TBanque Money card?
You can temporarily freeze your card to stop the card details being usable, for example, if you have lost your card or left it in a shop.
Tap the 'Cash' tab within the TBanque Money app, then tap 'Card'. Tap 'Freeze card' and then 'Freeze My Card' to stop all payments and ATM withdrawals.
You can unfreeze your card at any time by following the same process.
If your card has been stolen, you should cancel your card instead of freezing it.
Tap the 'Cash' tab within the TBanque Money app, then tap 'Card'. Tap 'Freeze card' and then 'Freeze My Card' to stop all payments and ATM withdrawals.
You can unfreeze your card at any time by following the same process.
If your card has been stolen, you should cancel your card instead of freezing it.
