Why can’t I close my copy?

When you stop copying a trader, we create orders to close all copied positions.

 

If the markets of some of these positions are closed at that moment, the whole copy will remain in your Portfolio and show as ‘Pending Close’. The orders to close the positions will execute as soon as the relevant markets reopen. The whole copy will stay in ‘Pending Close’ status until every position within your copy has closed. 

 

The funds in the copy will move automatically to your 'cash available' balance as soon as the entire copy has closed. Until then, you can select 'Remove Cash' to release the value of positions that have already closed and uninvested funds. Funds related to open positions must remain in the copy until they close.

 

You cannot cancel the closure while the copy is in ‘Pending Close’ status.