What is a Statement of Fees, and where can I find mine?
A Statement of Fees is a downloadable, personalised document that gives you an overview of all the fees you’ve paid from your TBanque Money account over a stated 12 month period.
The document gives you total transparency over fees related to your TBanque Money account, which can help you make informed decisions regarding your finances in the future. This is different to an Account Statement which gives you a full history of all your transactions, where they were made, what fees were charged, and how much you’ve paid.
Your Statement of Fees includes:
- What fees we have charged on your account over the stated period
- The number of times these fees were charged during that period
- The sum of all fees charged on your account for each of the fees stated
To access your Statement of Fees:
- Log in to the TBanque Money app
- Go to “Documents” in the main menu
- Select “Statement of Fees”
- Click on the statement to download or save directly to your phone
We send you an updated Statement of Fees every 12 months in January going forward
