How do I change my account details?
- To change your registered phone number, please follow the instructions here.
- To change your registered email address, please follow the instructions here.
- To change your postal address, please open a case in our Customer Service Center and attach an up-to-date proof of address.
- To change the name or date of birth on your account, please open a case in our Customer Service Center and attach a valid proof of identity.
If you contact us via our Customer Service Center in order to change your account details, we may need to call you and ask some security questions, so please provide your phone number and specify a convenient time frame in which to receive a call. Our Customer Service team will be happy to assist you.
