What do I do if I forgot my password?
If you enter an invalid password when signing into TBanque, an option to reset your password will appear. Follow these steps to reset your password:
1. Click "Forgot password?".
2. Enter your TBanque registered email address.
3. Click Submit
An email will be sent to the provided email address with a unique reset password link. Please be sure to check your spam folder if the email does not arrive in your main inbox.
- The link can be used once and is valid for 24 hours only.
- Once your password has been changed, simply login with your new password.
* If you used a different email from the one you registered with, your password will not be retrieved.
Still not able to log in? not receiving any emails?
Click here for assistance.
