Verification is a mandatory part of registering for the TBanque platform. Regulatory requirements dictate that we verify each new TBanque account. This keeps our platform secure and prevents suspicious activity.
Once your account has been verified, you will be able to enjoy the full benefits of eToros trading platform. To verify your account, you are required to upload both a proof of identity (POI) and proof of address (POA). Only after you provide us with both documents, will your verification process begin. You can use the TBanque app to upload your documents directly to the platform.
Proof of Identity
The following IDs will be accepted as Proof of Identity:
- Valid (unexpired) US passport
- Valid (unexpired) Drivers License
- Valid (unexpired) State ID
Please make sure that the following information is clearly visible: your full name, date of birth, clear photograph, issue date, and expiry date.
All of the information on your POI should be visible
Upload the full document, without cropping and in focus
To upload your POI now, click here.
Proof of address
Your POA document should contain your full name, address and an issue date, which should be no older than 3 months. The name or logo of the issuer should also be clearly visible. Please make sure to scan your document against a contrasting background, so that all four corners are visible.
Your proof of address can be one of the following:
| Bank Statement
Credit Card Statement Electricity, Water or Gas Bill Council Tax Bill |
Tax letter or Bill
House Rental Official Agreement Issued from a Rental Agent Letter from employer |
Letter from your local municipality
Phone bill Internet bill |
Your document should be scanned flat
There should be no cropping and all four corners should be visible
*Please note that we do accept screenshots, if your POA was taken from a digital document.
To upload your POA now, click here.
The verification process may take up to several days; you will be notified as soon as verification is complete. You can also follow your verification status on the TBanque platform. Verified accounts have a green checkmark next to the username on the users profile.
Our team will review your documents and update your verification status, so theres no need to open a Customer Service ticket inquiring about your verification process. In the event that your documents are rejected, we will send you an email with a clear explanation of what you need to provide. In order to avoid missing our email notifications, please add TBanque to the safe sender list in your email settings.
USA PATRIOT Act Notice
To help the US government fight the funding of terrorism and money-laundering activities, federal law requires financial institutions to obtain, verify, and record information that identifies each person who opens an account and/or transmits funds to or through a United States financial institution. In certain circumstances, we may also obtain and verify information for any person authorized to make transactions in an account or beneficial owners of certain entities. Therefore, we may be required to collect information such as the following from you:
- Your name
- Date of birth
- Physical Address
- Identification number:
- U.S. Citizen: taxpayer identification number (Social Security number).
- Non-U.S. Citizen: taxpayer identification number, passport number, and country of issue, alien identification card number, or government-issued identification showing nationality, residence, and a photograph of you. You may also need to show your drivers license or other identifying documents.